2025 AICA September Monthly Meeting

Mr. Werkheiser has over 36 years of experience in insurance claims handling and Special Investigation Unit (SIU) investigations across multiple lines of insurance. Throughout his career, he has served in a variety of roles, including Claims Representative, SIU Investigator, SIU Supervisor, SIU General Adjuster, SIU Manager, and SIU Director.

He is currently responsible for all non-surveillance field investigation functions and SIU compliance for the Command enterprise. In addition, he serves as the contract Director of Special Investigations for multiple insurance carriers and third-party administrator (TPA) clients, and he consults on SIU functions for several other carriers in the U.S. and Canada.

Mr. Werkheiser brings extensive claims and SIU compliance experience in the alternative risk market, including captives, risk retention groups (RRGs), self-insured entities, and MGA/fronting company programs. He has handled or supervised claim and SIU investigations in over 40 U.S. states and four Canadian provinces.

He is a seasoned trainer, having provided SIU training to numerous organizations across the U.S. A founding member of the New Mexico Chapter of the International Association of Special Investigation Units (IASIU), he has also served on the boards of IASIU chapters in Pennsylvania, Colorado, New Mexico, and Arizona. He is a member of IASIU, the Anti-Fraud Alliance, the Claims and Litigation Management Alliance (CLM), and the International Association of Auto Theft Investigators. He also represents Command at the Coalition Against Insurance Fraud.

Outside of the insurance industry, Mr. Werkheiser has a strong background in public safety. He previously served as a police officer in Pennsylvania and as a firefighter, firefighter/EMT, and rescue squad crew chief in departments located in Pennsylvania, New Jersey, and Wisconsin. He is a 49-year member of the National Ski Patrol and currently serves as an Alpine Patroller at Big Bear Mountain Resort in Big Bear Lake, California.