2019 October Monthly Meeting
September 19 @ 5:00 PM - 7:00 PM
Event & Speaker(s) Details
Keith Going will be discussing how AI is effecting how the claims handling process is evolving in the ever changing world of technology. Remember when your customer would talk to 3,4,5 people through their claims process? What would it look like if their claim rep is now a virtual claims assistant?
Speaker: Keith Going
As Principal, Insurance Business Development, Going leads I-CAR’s relationships with all property and casualty insurance companies to align insurers and I-CAR initiatives that drive the organization’s growth. His career spans 28 years in various leadership positions in the Collision Repair Industry.
I-CAR, PRINCIPAL INSURANCE BUSINESS DEVELOPMENT, 2019 – PRESENT
Going focuses on developing and growing relationships and business development initiatives with property and casualty insurers to drive greater synergies and align the business objectives.
I-CAR, PRINCIPAL, BUSINESS DEVELOPMENT SOUTHWEST REGION, 2016-2019
Going was responsible for regional revenue generation and helped implement I-CAR’s mission in the field by developing and maintaining key industry relationships. He worked with local committees, schools and instructors to provide the collision repair training that is essential for today’s advanced vehicles.
CARSTAR, SENIOR DIRECTOR, INSURANCE RELATIONS – NATIONAL PROGRAM MANAGER, 2010-2016
Held responsibility for managing strategic accounts for CARSTAR in the Western Region. Going built and maintained relationships on a regional and national level. He was also responsible for improving performance results through facility visits and interactions with industry partners.
JNA ADVERTISING, BUSINESS DEVELOPMENT MANAGER, 2007-2010
LIBERTY MUTUAL INSURANCE COMPANY, FIELD CLAIMS MANAGER, 2002-2007
Held responsibility for managing the appraiser field staff in the company’s Western Region. Also directed the Liberty Mutual Direct Repair Program, overseeing more than 80 shops for the Phoenix claims office. PRUDENTIAL INSURANCE, FIELD CLAIMS REPRESENTATIVE, 1990-2002 Began his career as a field claims representative administering auto and homeowner inspections in New York, Las Vegas and Tampa, Florida.
“BRING A FRIEND”
The Board encourages each of you to bring a friend to every meeting. All meetings are informative and provides networking opportunities – let’s get the word out!